Privacy & Policy

GOOD FAITH ESTIMATE

NOTICE OF PRIVACY POLICY

Confidentiality & Privacy Policy

The law protects the relationship between a client and a psychotherapist, and information cannot be disclosed without written permission.

Exceptions include:

  • Suspected child abuse, dependent adult, or elder abuse, for which we are required by law to report to the appropriate authorities immediately.
  • If a client is threatening serious bodily harm to another person/s, we must notify the police and inform the intended victim.
  • If a client intends to harm themselves, we will make every effort to enlist their cooperation to ensure their safety. If they do not cooperate, we will take further measures, as required by law, to ensure their safety.

Records Request

To request behavioral health records, a signed record release must be on file with the records owner. To submit a records request, please get in touch with the office at 817-849-2360 (Office), via (Fax) at 817-918-4385, or via (Email) at [email protected]

Contact our Regulating Board: (Questions, Complaints, Other) Texas Behavioral Health Executive Council

Please visit: https://bhec.texas.gov/contact...

1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
(512) 305-7700
Investigations/Complaints 24-hour, toll-free system- (800) 821-3205

File a Consumer Complaint

Please visit: https://www.texasattorneygener...


CONTACT US

WE LOOK FORWARD TO HEARING FROM YOU

OUR LOCATION

Hours of Operation

Monday:

9:00 am-6:00 pm

Tuesday:

9:00 am-6:00 pm

Wednesday:

Nadine Hayes-Grubbs, LPC Contact for Hours Available

9:00 am-6:00 pm

Thursday:

9:00 am-7:00 pm

Friday:

Closed

Saturday:

Contact therapist Nadine Hayes-Grubbs, LPC for Available Hours

Sunday:

Closed